FAQs

Q: What is the shipping time for orders to the US?

A: We offer free shipping to the US within 14 days of your order being placed. Please note that shipping times may vary depending on your location and any unforeseen shipping delays. Once your order is shipped, you will receive a confirmation email with tracking information.

Q: What are your handbags made of?

A: Our handbags are made of vegan leather, which is a high-quality synthetic material that mimics the look and feel of real leather without the use of animal products.

Q: Can I return my handbag if I'm not satisfied with it?

A: Yes, we offer a full refund for all items returned within 14 days of receipt of the product. Please see our return policy for more details.

Q: Do you offer international shipping?

A: Currently, we only offer shipping to the US. However, we are always exploring options to expand our shipping capabilities to other countries in the future.

Q: Are your handbags ethically produced?

A: Yes, we are committed to ethical and sustainable production practices. Our handbags are made in factories that comply with labor and environmental standards, and we work closely with our suppliers to ensure that our materials and production methods are as sustainable and eco-friendly as possible.

Q: How do I care for my handbag?

A: To ensure the longevity of your handbag, we recommend wiping it clean with a damp cloth as needed. Avoid exposing your handbag to extreme heat or moisture, and store it in a cool, dry place when not in use.

If you have any other questions or concerns, please don't hesitate to contact us at colesonenterprise@gmail.com